Retail Team Leader - Customer-Focused Coach & Mentor

Goodwill Industries Works, LLC; Middlesborough (KY); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

403(b) Plan

Matching Contributions

Employee EAP

Tuition Reimbursement

Vacation & Holidays

Disability Insurance

Life Insurance

AD&D Insurance

Career Coaching

Cars to Work

Job summary

Goodwill Kentucky is seeking a high-energy Team Leader for our Middlesboro retail store to ensure smooth operations and exemplary customer service. The role focuses on guiding Production Clerks, greeting donors and customers, stocking and rotating merchandise, and running the cash register.

We offer a mission-driven workplace with benefits such as a 403(b) plan, tuition reimbursement, paid holidays, and life/disability insurance.

Qualifications

• High school diploma or GED preferred.
• Must have basic math skills and ability to make change.
• May serve as a coach in one-on-one training with Production Clerk(s).

Responsibilities

• Direct and model duties for Production Clerks.
• Greet donors/customers and offer assistance for great service.
• Sort and stock merchandise, rotate stock.
• Operate cash register and process transactions.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Cash handling

Basic math

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Goodwill Kentucky is seeking a high-energy Team Leader for our Middlesboro retail store to ensure smooth operations and exemplary customer service. The role focuses on guiding Production Clerks, greeting donors and customers, stocking and rotating merchandise, and running the cash register.

We offer a mission-driven workplace with benefits such as a 403(b) plan, tuition reimbursement, paid holidays, and life/disability insurance.