Retail Team Leader

Gordon Food Service; Rockford (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Healthcare Benefits available on the 1

401(k) retirement plan with company‑m

Company Profit-Sharing

Holidays Off - CLOSED on Thanksgiving,

Advancement

Job summary

Gordon Food Service in Rockford, IL is seeking a Retail Team Leader to drive store operations, lead a team, and deliver outstanding customer service. You will manage stock, assist with store processes, and uphold food safety and product quality while supporting a fast-paced retail environment.

The role offers a starting wage of $18+ per hour based on experience, with opportunities for growth and advancement within a supportive, employee-focused culture.

Qualifications

• Retail experience with progressively increasing responsibility.
• Must be 18 years or older.
• High School Diploma or equivalent.
• Ability to regularly lift up to 50 lbs.
• Flexible, full-time schedule including holidays.

Responsibilities

• Open and close the Store.
• Support daily store operations and tasks.
• Unload merchandise from deliveries and stock shelves.
• Maintain merchandise quality and rotation; ensure product handling.
• Provide exceptional customer service and build relationships.
• Handle cash, deposits, and cash registers.
• Lead and train the team; supervise sales associates.

Skills

Customer service

Leadership

Cash handling

Stock management

Training teammates

Problem solving

Education

High School Diploma / Equivalent

Tools

Point of sale system

Forklifts operation

Walkie lifts

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Pay: $18+/hour starting wage (based on experience)

Location - 6955 Garret Lane, Rockford, IL 61107

Work/Life balance - We offer a great retail schedule!

Store Hours: Monday to Saturday 7AM - 7PM and Sunday 9AM - 6PM

Check out this video to learn more about our Stores!

Some of our Benefits include:

• Healthcare Benefits available on the first day! You take care of our customers, so we take care of you!
• Immediate Retirement Savings 401(k) retirement plan with company match! No waiting period required!
• Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter
• Advancement - We have leaders that began as Sales Associates!

Here’s a quick glance of who we are and the impact you could have on the food service industry: Gordon Food Service At a Glance.

As a Retail Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership! This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it!

As part of the leadership team, you will make an impact by:

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

If this sounds like you, make sure you also meet these requirements:

• Have 1-2 years of retail experience with progressively increasing responsibility
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required)
• High School Diploma / Equivalent
• Successfully pass our pre-employment checks, including a drug screen and criminal background check
• Basic computer skills will be required

Note: Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.