Retail Team Lead

Gordon Food Service; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holidays Off

Advancement

Healthcare Benefits after 30 days

Job summary

Gordon Food Service Store in Madison, WI is seeking a Retail Team Leader to drive daily store operations, lead sales associates, and deliver exceptional customer service. This role offers a strong path to leadership while maintaining a balanced schedule and the customer-first culture Gordon Food Service is known for.

You will open and close the store, manage stock, handle cash, and support training while meeting safety and quality standards.

Qualifications

• 1–2 years of retail experience with progressively increasing responsibility.
• Retail supervisory experience (preferred).
• Physical requirements: ability to lift up to 50 lbs regularly.
• Schedule: flexible, full-time including evenings, weekends, holidays.
• Operate power equipment where applicable (slicing equipment, walkie lifts, forklifts).
• Respond to alarm calls during non-working hours; may work across stores locally.
• Must be 18+ years old.
• High School Diploma / Equivalent.
• Pre-employment checks including drug screen and background check.
• Basic computer skills required.

Responsibilities

• Opening and closing the Store.
• Help complete daily Store operations and tasks.
• Unloading merchandise from delivery trucks; organize and transfer stockroom to store.
• Maintain merchandise with rotation, proper handling, receiving, and quality.
• Provide exceptional customer service; build relationships and sales.
• Cash handling - deposits, change, counting down registers.
• Build and train the team; develop leadership in supervising duties.

Skills

Retail experience

Customer service

Leadership potential

Cash handling

Education

High School Diploma / Equivalent

Tools

POS systems

Job description

Work/Life balance - We offer the best schedule in retail!

Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM

Location: 406 Grand Canyon Drive, Madison, WI 53719

Pay: $15+/hr (based on experience)

Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Our 176 stores are the primary supplier for many small foodservice operators, families, non-profit organizations, caterers and so much more! Come help us champion a "Customer is King" environment and see why we set the bar for customer satisfaction in the retail industry!

Some of our Benefits include:

• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter
• Advancement - We have several leaders that began as Sales Associates!
• Healthcare Benefits after 30 days! You take care of our customers, so we take care of you!

As a Retail Team Leader, you are on your way to increased responsibility and future growth into leadership! This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it!

As part of the leadership team, you will make an impact by:

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

If this sounds like you, make sure you also meet these requirements:

• Have 1-2 years of retail experience with progressively increasing responsibility
• Retail supervisory experience (preferred)
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required)
• High School Diploma / Equivalent
• Successfully pass our pre-employment checks, including a drug screen and criminal background check
• Basic computer skills will be required

Note:Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process.

Find out more about our values, culture, and benefits at gfs.com/careers. Be part of it!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf If you require a reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and drug tests all employees.