RETAIL TEAM LEADER

Goodwill Southeast Georgia; Georgia; On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill Southeast Georgia is seeking a Retail Team Leader in Statesboro, GA to oversee daily store operations and drive sales. You will support the Store Manager, train staff, manage customer issues, and ensure compliance with policies while maintaining a welcoming shopping environment.

The role requires a high school diploma or equivalent, strong communication, and the ability to travel as needed. It offers full-time hours, a competitive hourly wage, and opportunities to grow within the

Qualifications

• HS diploma/GED or equivalent experience.
• Must be proficient in Goodwill sales associate duties for at least 60 working days.
• Must know and practice all company policies and procedures.
• Must have effective written and verbal communication skills.

Responsibilities

• Solve Customer problems as authorized; or refer to Assistant manager or Manager.
• Greet donor, offer assistance and receipts.
• Stock and maintain store in neat, clean, neat and orderly manner according to established procedures.
• Prepare reports at the direction of the manager following all established procedures.
• Open and close store in the absence of or at direction of Manager or Assistant Manager.
• Watch for shoplifters and counterfeit bills; alert management.
• Follow charge, return, exchange and check acceptance and void policies exactly.
• Acts for Store Manager or Assistant Manager in the absence or their direction.

Skills

Customer service

Leadership

Communication skills

Time management

Education

HS diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RETAIL TEAM LEADER

Full Time Regular SALES WORKERS Store 142-Statesboro, Statesboro, GA, US

7 days ago Requisition ID: 7072

Salary Range: $16.25 To $16.25 Hourly

POSITION OVERVIEW:

Maximize sales in retail stores through performing all duties of an associate and assist the Store Manager and Assistant Store Manager in the daily operation of the store as assigned.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

• Solve Customer problems as authorized; or refer to Assistant manager or Manager.
• Greet donor, offer assistance and receipts.
• Stock and maintain store in neat, clean, neat and orderly manner according to established procedures.
• Prepare reports at the direction of the manager following all established procedures.
• Open and close store in the absence of or at direction of Manager or Assistant Manager.
• Watch for shoplifters and counterfeit bills; alert management.
• Responsible for stores maintaining production model as established by DGR leadership.
• Follow charge, return, exchange and check acceptance and void policies exactly.
• Acts for Store Manager or Assistant Manager in the absence or their direction.
• Process and price items according to established procedures or as directed. Keeps merchandise in proper place, hanging, shelves, bins, etc.
• Supervises and/or trains employees at the direction of the manager for customer services procedures necessary to achieve sales goals.
• Assists and trains associates with Change Roundup Program.
• Carry out managerial duties in the absence of store manager and/or assistant manager i.e., requisition, customer complaints/problems, assignment of daily tasks, attendance at managers meetings, etc.
• Accomplishes retail and organization mission by completing related assignments as needed.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• HS diploma/GED or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.
• Must be proficient in all Goodwill sales associate duties for at least 60 working days.
• Must know and practice all company policies and procedures.
• Must have the ability to relate to people of all socioeconomic levels.
• Valid driver s license, insurance and transportation
• Must be able to meet all required security clearances and drug screening
• Must have effective written and verbal communication skills
• Must maintain professional demeanor and appearance.
• Must be willing and able to travel to any location upon request.
• Ability to work a flexible schedule including nights holidays and weekends.