RETAIL TEAM LEADER

Goodwill Southeast Georgia; Savannah (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Goodwill Southeast Georgia in Savannah, GA is seeking a Retail Team Leader to drive store performance through excellent customer service and leadership.

You will assist the Store Manager, supervise staff, handle cash and reports, and ensure a neat, welcoming shopping environment while meeting company policies. This full-time role requires flexibility, weekends, and holidays as needed.

Qualifications

• HS diploma or GED required or equivalent experience.
• Must demonstrate effective written and verbal communication.
• Ability to relate to people across socioeconomic levels.
• Must have a valid driver’s license and transportation.

Responsibilities

• Maximize sales by performing all duties of an associate and assisting leadership.
• Greet customers, provide assistance, and issue receipts.
• Maintain store appearance and stock according to procedures.
• Open/close the store as directed by management.
• Train and supervise staff to meet sales goals.
• Follow policies on charges, returns, exchanges, and payment acceptance.
• Handle customer complaints and assist with daily tasks and meetings.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RETAIL TEAM LEADER

Full Time Regular SALES WORKERS Savannah, GA, US

11 days ago Requisition ID: 7095

POSITION OVERVIEW:

Maximize sales in retail stores through performing all duties of an associate and assist the Store Manager and Assistant Store Manager in the daily operation of the store as assigned.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

• Solve Customer problems as authorized; or refer to Assistant manager or Manager.


• Greet donor, offer assistance and receipts.


• Stock and maintain store in neat, clean, neat and orderly manner according to established procedures.


• Prepare reports at the direction of the manager following all established procedures.


• Open and close store in the absence of or at direction of Manager or Assistant Manager.


• Watch for shoplifters and counterfeit bills; alert management.


• Responsible for stores maintaining production model as established by DGR leadership.


• Follow charge, return, exchange and check acceptance and void policies exactly.


• Acts for Store Manager or Assistant Manager in their absence or at their direction.


• Process and price items according to established procedures or as directed. Keeps merchandise in proper place, hanging, shelves, bins, etc.


• Supervises and/or trains employees at the direction of the manager for customer services procedures necessary to achieve sales goals.


• Assists and trains associates with Change Roundup Program.


• Carry out managerial duties in the absence of store manager and/or assistant manager i.e., requisition, customer complaints/problems, assignment of daily tasks, attendance at managers meetings, etc.


• Accomplishes retail and organization mission by completing related assignments as needed.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• HS diploma/GED or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.


• Must be proficient in all Goodwill sales associate duties for at least 60 working days.


• Must know and practice all company policies and procedures.


• Must have the ability to relate to people of all socioeconomic levels.


• Valid driver s license, insurance and transportation


• Must be able to meet all required security clearances and drug screening


• Must have effective written and verbal communication skills


• Must maintain professional demeanor and appearance.


• Must be willing and able to travel to any location upon request.


• Ability to work a flexible schedule including nights holidays and weekends.