Retail Team Lead: Support Manager & Community Impact

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

The Salvation Army Thrift Store in Zion, IL is seeking an Assistant Store Manager to support the Store Manager in daily operations, supervise staff, and drive sales. This full-time role offers comprehensive benefits and opportunities to serve the local community.

Responsibilities include store maintenance, banking and record-keeping, budgeting, safety compliance, and ensuring a positive customer experience. The position emphasizes teamwork and mission alignment.

Qualifications

• High School Diploma or equivalent is required.
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Strong English communication skills
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Responsibilities

• Assist Store Manager with day-to-day operations, including staff supervision, production, sales, and record keeping.
• Implement strategies to meet production and sales goals.
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
• Ensure compliance with OSHA and Salvation Army safety/security policies.
• Work with Store Manager to keep income and expenses within budgeted parameters.
• Protect resources through product control procedures to prevent shrinkage.
• Implement customer development and retention plans.
• Create an enjoyable shopping experience for customers.
• Work proactively to improve The Salvation Army's image among staff and community.
• Support The Salvation Army's mission statement.
• Support banking and record-keeping procedures.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with Store Manager regarding all aspects of store operations.
• Handle all other duties as assigned.

Skills

English communication

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The Salvation Army Thrift Store in Zion, IL is seeking an Assistant Store Manager to support the Store Manager in daily operations, supervise staff, and drive sales. This full-time role offers comprehensive benefits and opportunities to serve the local community.

Responsibilities include store maintenance, banking and record-keeping, budgeting, safety compliance, and ensuring a positive customer experience. The position emphasizes teamwork and mission alignment.