Retail Team Lead: Store Ops & Customer Service (Part-Time)

Dollar Tree

North Carolina

On-site

USD 38,000 - 52,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree, Wake Forest, NC, seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and maintain merchandise flow from truck to floor while ensuring clean, organized departments.

Responsibilities include opening/closing procedures, enforcing policies, supervising and training Store Associates, and maintaining a positive, safe work environment. Part-time role with opportunities for growth.

Qualifications

  • Strong communication, interpersonal, and written skills are required.
  • Ability to work in a high-energy, team environment is required.
  • Exceptional customer service, organizational, and communication skills are required.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process all corporate directives related to store activities.
  • Maintain promotional effectiveness of fixtures and displays.
  • Assist in ordering merchandise and loss prevention tasks.
  • Maintain neat, well-stocked sales floor and organized stockroom.
  • Protect store assets, including cash, and adhere to policies and safety guidelines.
  • Help Store Manager supervise, train, and develop Store Associates.
  • Ensure a positive, safe environment with professional customer interactions.
  • Keep store clean, including bathrooms, floors, trash, and presentation.
  • Other duties as assigned.

Skills

Communication skills
Teamwork
Written skills
Problem solving
Customer service
Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Wake Forest, NC, seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and maintain merchandise flow from truck to floor while ensuring clean, organized departments.

Responsibilities include opening/closing procedures, enforcing policies, supervising and training Store Associates, and maintaining a positive, safe work environment. Part-time role with opportunities for growth.

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