Retail Team Lead/Shift Manager

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; North Canton (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established nonprofit organization is seeking a dedicated Store Team Lead/Shift Manager to join their North Canton Book Store. This full-time role offers an exciting opportunity to develop leadership skills while contributing to a meaningful mission of empowering individuals towards independence. You will play a key role in daily operations, motivating a team, and ensuring exceptional customer service. With a strong focus on environmental sustainability, your efforts will help divert millions of pounds of textiles from landfills. Join a team that values skill-building and community outreach, and enjoy a comprehensive benefits package that supports your well-being and career growth.

Benefits

Bonus Incentive Plan

Generous Paid Time Off

Affordable Medical Benefits

Dental Benefits

Vision Benefits

Retirement Plan with Company Match

Qualifications

• At least 6 months of leadership experience in retail.
• Exceptional customer service skills are essential.

Responsibilities

• Assist with daily store operations and motivate the team.
• Handle tasks like running registers and sorting merchandise.

Skills

Leadership Skills

Customer Service Skills

Education

High School Diploma or GED

Job description

Job Title: Retail Team Lead/Shift Manager

Join us at Goodwill Industries of Greater Cleveland and East Central Ohio as a full-time Store Team Lead/Shift Manager at our North Canton Book Store.

Do you have some leadership experience and want to advance your career in entry-level retail management? Would you like to contribute to our mission of empowering individuals towards independence?

You will assist with daily store operations, motivate the team, and handle various tasks such as running registers, sorting and pricing merchandise, and reporting on metrics. A positive attitude and leadership skills are essential.

Working at Goodwill means making a difference by supporting programs like pre-employment services, job placement, family strengthening, and community outreach. Your work also helps divert millions of pounds of textiles and household items from landfills annually, supporting environmental sustainability.

We are a nonprofit dedicated to improving lives through skill-building programs and providing revenue through our stores. We offer full-time hours with a benefits package including:

• Bonus incentive plan
• Generous paid time off and holidays
• Affordable medical, dental, & vision benefits
• Retirement plan with company match

Qualifications:

• At least 6 months of leadership experience
• High school diploma or GED
• Exceptional customer service skills

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Background checks are required.