Retail Team Lead/Shift Manager

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Canton (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Medical, dental, and vision coverage

Retirement planning with a company match

Life insurance and disability insurance

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking a full-time Store Team Lead/Shift Manager in Canton, Ohio. You will oversee daily store operations, inspire your team, and ensure high customer satisfaction. This role requires at least 6 months of leadership experience and offers a competitive benefits package, including paid time off, medical coverage, and a bonus incentive plan.

Join us in making a difference in the community through our outreach programs while enjoying an engaging work environment.

Qualifications

• Minimum of 6 months of experience in a leadership role.
• Exceptional customer service and teamwork skills.

Responsibilities

• Oversee daily store operations to ensure everything runs smoothly.
• Inspire and motivate team members to meet and exceed goals.
• Help with running the cash register and organizing merchandise.

Skills

Leadership experience

Customer service skills

Teamwork skills

Education

High school diploma or GED

Job description

Join Our Team as a Store Team Lead/Shift Manager in Canton, Ohio!

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Route 62 retail store.

Are you ready to take the next step in your career? If you have leadership experience and are eager to advance in a retail management role, this is the ideal opportunity for you!

Why Join Goodwill?

At Goodwill, you won't just be taking on a job—you'll be making a difference. By joining our mission to empower individuals on their journey to independence, you'll play a vital role in helping us deliver life‑changing programs to our community.

Your Role as a Store Team Lead

• Oversee daily store operations to ensure everything runs smoothly.
• Inspire and motivate team members to meet and exceed goals.
• Jump in where needed—running the cash register, organizing merchandise, or monitoring store performance metrics.

Your positive attitude and leadership skills will be key in creating a welcoming and efficient environment for customers and staff.

Make a Difference In Your Community. Working With Goodwill Means Being Part Of a Team That Directly Supports Outreach Programs In Your Local Community, Such As

• Pre-employment training
• Job placement services
• Family strengthening initiatives
• Community outreach programs

Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from landfills!

Amazing Benefits Await You

When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes:

• Bonus incentive plan
• Generous paid time off
• Paid holidays
• Medical, dental, and vision coverage at a fraction of the premium cost
• Retirement planning with a company match
• Life insurance and disability insurance at no cost
• Employee assistance program
• Employee discount

What We’re Looking For

To succeed as a Store Team Lead, you'll need:

• A minimum of 6 months of experience in a leadership role.
• A high school diploma or GED.
• Exceptional customer service and teamwork skills.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Background check required.