Retail Team Lead: Scheduling, Training & Ops

Botanical Oasis; North Carolina; Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Botanical Oasis is seeking an energetic Retail Manager to lead our sales team, oversee daily operations, and drive customer satisfaction in a fast-paced setting. You will supervise staff, schedule shifts biweekly, train and evaluate employees, track monthly results for forecasting, and maintain effective vendor relationships to ensure product availability.

Join a growing herbal products company in North Carolina and help us deliver high-quality, all-natural products while educating customers

Qualifications

• Previous experience in retail, customer service, and sales.
• Ability to thrive in a fast-paced work environment.
• Excellent written and verbal communication skills.
• Strong leadership qualities in and out of work.
• Very responsible and dependable.
• Reliable transportation.

Responsabilités

• Supervise team of retail sales workers.
• Make bi weekly schedules for staff.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Resolve customer complaints.
• Create product order sheet, and facilitate placing orders with vendors.

Connaissances

Retail experience

Customer service

Sales

Leadership

Communication

Description du poste

Botanical Oasis is seeking an energetic Retail Manager to lead our sales team, oversee daily operations, and drive customer satisfaction in a fast-paced setting. You will supervise staff, schedule shifts biweekly, train and evaluate employees, track monthly results for forecasting, and maintain effective vendor relationships to ensure product availability.

Join a growing herbal products company in North Carolina and help us deliver high-quality, all-natural products while educating customers