Retail Team Lead: Sales, Service & Ops Coach

Knox Area Rescue Ministries; Alcoa (TN); On-site; USD 25,000 - 26,000; Full time

Job summary

Knox Area Rescue Ministries (KARM Stores) seeks a Team Lead - Retail in Alcoa, TN to partner with the Retail Assistant Store Manager. You will lead daily department operations, coach associates, and drive sales while upholding the mission and values of KARM Stores.

In this full-time role, you will monitor sales metrics, oversee merchandising and inventory, deliver outstanding customer experiences, and foster a collaborative team environment across shifts in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent required.
• Retail leadership experience preferred.
• Experience coaching or leading team members in a retail environment.
• Strong merchandising, inventory, and customer service knowledge.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead daily department operations and support sales initiatives.
• Coach and develop associates through feedback and training.
• Monitor sales metrics and inform decisions with data.
• Ensure merchandising, pricing, and inventory controls meet standards.

Skills

Leadership

Coaching

Customer Service

Merchandising

Team Development

Education

High School Diploma or equivalent

Job description

Knox Area Rescue Ministries (KARM Stores) seeks a Team Lead - Retail in Alcoa, TN to partner with the Retail Assistant Store Manager. You will lead daily department operations, coach associates, and drive sales while upholding the mission and values of KARM Stores.

In this full-time role, you will monitor sales metrics, oversee merchandising and inventory, deliver outstanding customer experiences, and foster a collaborative team environment across shifts in a fast-paced retail setting.