Retail Team Lead: Merchandising & Customer Experience

The TJX Companies, Inc.; Lafayette (LA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) plan

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Lafayette, LA is seeking a retail team member to execute receiving and merchandising standards, engage customers, and maintain a clean, organized store. You will help ensure an excellent customer experience and support flow of goods to the sales floor.

You’ll work with teammates to train associates, manage backroom organization, and uphold safety and loss-prevention practices. A flexible schedule including nights and weekends is required, with competitive pay and

Qualifications

• Customer service skills essential for engaging customers and supporting a positive shopping experience.
• Ability to work as part of a team and train others as needed.
• Willingness to work a flexible schedule including nights and weekends.

Responsibilities

• Execute receiving and merchandising standards to ensure efficient processing of merchandise.
• Maintain a clean, organized store and proper tagging/placement of merchandise.
• Promote and uphold safety, loss prevention, and program compliance.
• Train and mentor Associates on merchandising principles and store processes.
• Collaborate with management to communicate priorities and improve store flow.
• Support credit and loyalty programs and customer service excellence.
• Adapt to changes and assist in achieving store goals and schedules.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Communication

Flexible schedule

Multi-tasking

Lifting ability

Job description

The TJX Companies, Inc. in Lafayette, LA is seeking a retail team member to execute receiving and merchandising standards, engage customers, and maintain a clean, organized store. You will help ensure an excellent customer experience and support flow of goods to the sales floor.

You’ll work with teammates to train associates, manage backroom organization, and uphold safety and loss-prevention practices. A flexible schedule including nights and weekends is required, with competitive pay and