Retail Team Lead - Lead, Train & Elevate Store Ops

Gordon Food Service; Georgetown Charter Township (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Profit-sharing after 90 days

Holidays off

Advancement

Job summary

Gordon Food Service in Jenison, MI is seeking a Retail Team Leader (Key Holder) to join our store leadership team. You will help open and close the store, oversee daily operations, and support a friendly, service‑driven environment.

You’ll manage merchandising, assist in training staff, and ensure accurate cash handling while delivering outstanding customer service. This full‑time role requires 1–2 years retail experience, a HS diploma, and a flexible schedule including weekends.

Qualifications

• 1–2 years of retail experience with increasing responsibility.
• Minimum 18 years old and HS diploma or equivalent.
• Ability to lift up to 50 lbs and operate basic equipment.
• Flexible full-time schedule including weekends and holidays.
• Pass pre-employment checks (drug screen and background).
• Basic computer skills required.

Responsibilities

• Opening and closing the Store
• Assist in daily Store operations and tasks
• Unloading merchandise, organizing, and transferring stock to the store
• Maintain merchandise rotation, food handling, receiving, quality
• Provide exceptional customer service and build sales
• Cash handling and register cash tasks
• Help build and train the team, develop leadership skills

Skills

Customer service

Leadership

Cash handling

Communication

Problem solving

Attention to detail

Education

High School Diploma / Equivalent

Job description

Gordon Food Service in Jenison, MI is seeking a Retail Team Leader (Key Holder) to join our store leadership team. You will help open and close the store, oversee daily operations, and support a friendly, service‑driven environment.

You’ll manage merchandising, assist in training staff, and ensure accurate cash handling while delivering outstanding customer service. This full‑time role requires 1–2 years retail experience, a HS diploma, and a flexible schedule including weekends.