Retail Team Lead – Guest Experience & Operations

Cotopaxi; Jackson, Northern (WY, KY); Hybrid; USD 3,069,000 - 4,370,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Life insurance

Disability coverage

Volunteer Time Off

401(k) plan with match

Paid time off & holidays

Adventure Days

Cotopaxi product discounts

Job summary

Cotopaxi is hiring an Assistant Store Manager in Jackson, WY. This entry-level leadership role supports the Store Manager in building a high-performing team, driving daily operations, and delivering Cotopaxi’s adventures-for-good experience to guests.

You’ll lead by example on the sales floor, coach Guidess, manage schedules, and help cultivate a vibrant store culture that aligns with our mission-driven brand. Must be able to lift up to 50 lbs and work on your feet.

Qualifications

• 1–3 years of retail experience, ideally in a Supervisor or Assistant Manager capacity.
• Strong sense of ownership and commitment to developing people.
• Adaptable mindset and ability to solve problems in a fast-moving environment.
• Experience with operational tools (POS, scheduling, inventory systems).
• Confidence leading the floor, giving feedback, and managing priorities.
• Love for community, adventure, and impact—support Do Good mission.

Responsibilities

• Lead and coach the team to deliver authentic guest experiences.
• Oversee scheduling, floor coverage, inventory, and visual merchandising.
• Manage KPIs, sales goals, and store performance with a mission-first mindset.
• Support local community engagement and partnerships.
• Serve as point person in Store Manager's absence.

Skills

Retail experience

Leadership

Customer service

Operational tools

Tools

POS system

Scheduling software

Inventory systems

Job description

Cotopaxi is hiring an Assistant Store Manager in Jackson, WY. This entry-level leadership role supports the Store Manager in building a high-performing team, driving daily operations, and delivering Cotopaxi’s adventures-for-good experience to guests.

You’ll lead by example on the sales floor, coach Guidess, manage schedules, and help cultivate a vibrant store culture that aligns with our mission-driven brand. Must be able to lift up to 50 lbs and work on your feet.