Retail Team Lead — Flexible Schedules & Customer Service

Skechers USA Ltd.; Byron Township (MI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay raises

Skechers employee discount

Flexible schedules

On-the-job training

Career advancement

Other benefits

Job summary

Skechers U.S.A., Inc. is seeking a Retail Supervisor to lead store operations at a busy Michigan location. You will oversee daily tasks, mentor associates, deliver excellent customer service, and help meet sales goals while maintaining brand standards.

The role requires flexibility for evenings, weekends and holidays, a focus on inventory, merchandising, and security protocols, plus opportunities for advancement within a global footwear brand.

Qualifications

• Commitment to varied schedule including evenings, weekends, and holidays.
• Strong problem-solving and organizational skills.
• Ability to mentor team and foster a respectful environment.
• Excellent written and verbal communication.
• Must be at least 18 years of age.

Responsibilities

• Provide customer service management and expert product advice.
• Supervise daily store operations, opening/closing, and security.
• Lead and mentor team in customer service, sales and daily tasks.
• Drive store sales and meet targets with effective selling techniques.
• Manage merchandising, restocking and store cleanliness.
• Oversee stock and inventory with store management.
• Identify and resolve in-store challenges to ensure smooth shopping.

Skills

Customer service

Leadership

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Retail/sales experience (preferred)

Job description

Skechers U.S.A., Inc. is seeking a Retail Supervisor to lead store operations at a busy Michigan location. You will oversee daily tasks, mentor associates, deliver excellent customer service, and help meet sales goals while maintaining brand standards.

The role requires flexibility for evenings, weekends and holidays, a focus on inventory, merchandising, and security protocols, plus opportunities for advancement within a global footwear brand.