Retail Team Lead: Elevate Store Ops & Customer Service

Dollar Tree Stores INC; City of Norwich (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager in Norwich, CT to support store operations, customer service, and staff development. You will help with daily tasks, training, and maintaining a clean, organized store environment to meet company standards.

Responsibilities include merchandising, scheduling, payroll, and loss prevention, while ensuring safety and respectful interactions with customers and associates. This role offers a pathway to grow within a dynamic retail team.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Maintain promotional displays and store cleanliness to company standards.
• Assist in ordering merchandise, processing damaged merchandise, and loss prevention.

Skills

Customer service

Team leadership

Communication

Organizational skills

Problem solving

Education

High School Diploma

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager in Norwich, CT to support store operations, customer service, and staff development. You will help with daily tasks, training, and maintaining a clean, organized store environment to meet company standards.

Responsibilities include merchandising, scheduling, payroll, and loss prevention, while ensuring safety and respectful interactions with customers and associates. This role offers a pathway to grow within a dynamic retail team.