Retail Team Lead — Elevate Customer Experience

VF Corporation; Fargo (ND); On-site; USD 22,000 - 33,000; Part time

Job summary

The North Face in Fargo is seeking a Supervisor to support the store’s leadership team and drive an outstanding customer experience. You will lead by example, coach associates, and help maximize store profitability.

In this fast-paced retail environment you will manage daily operations, merchandising, inventory flow, onboarding, and safety compliance while fostering an inclusive team culture and delivering personal, brand-aligned service.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of retail or store leadership experience.
• Proven ability to drive results through store teams.
• Strong coaching, motivating, and team-building skills.
• Excellent verbal and written communication across levels.
• Comfortable with word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support the store leadership in achieving sales goals and KPIs.
• Model selling behaviors and coach associates to meet productivity goals.
• Oversee daily store operations, including opening/closing and floor coverage.
• Assist in stockroom operations, inventory management, and timely product flow to the sales floor.
• Participate in training and onboarding of new team members; provide feedback and support.

Skills

Retail leadership

Sales coaching

Customer service

Communication

Flexibility

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The North Face in Fargo is seeking a Supervisor to support the store’s leadership team and drive an outstanding customer experience. You will lead by example, coach associates, and help maximize store profitability.

In this fast-paced retail environment you will manage daily operations, merchandising, inventory flow, onboarding, and safety compliance while fostering an inclusive team culture and delivering personal, brand-aligned service.