Retail Team Lead: Drive Sales & Service

Tender Loving Empire; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Job summary

Tender Loving Empire in Portland, OR is seeking a Store Lead to support the management team in meeting store goals and lead a team of Sales Associates. You will train new hires, uphold policies, and delegate daily tasks to maintain excellent customer experiences and sales performance.

The role focuses on coaching, relationship-building with customers, and ensuring brand standards across the store locations. Weekend availability is required.

Qualifications

• English reading, writing, and speaking required.
• Strong customer service orientation and interpersonal skills.
• Ability to train teammates effectively.
• Willingness to work weekends as scheduled.

Responsibilities

• Lead the Sales Associates team to deliver exceptional customer service and drive sales.
• Ensure brand standards and daily processes are followed and tasks delegated by priority.
• Uphold merchandising and presentation standards and execute store updates.
• Assist management with supervision and policy adherence where applicable.

Skills

English proficiency

Communication skills

Motivational leadership

Training others

Presentation skills

Slack

Multi-location work

Weekend availability

Job description

Tender Loving Empire in Portland, OR is seeking a Store Lead to support the management team in meeting store goals and lead a team of Sales Associates. You will train new hires, uphold policies, and delegate daily tasks to maintain excellent customer experiences and sales performance.

The role focuses on coaching, relationship-building with customers, and ensuring brand standards across the store locations. Weekend availability is required.