Store Experience Leader

Tender Loving Empire; Portland (OR); On-site; USD 22,000 - 32,000; Full time

Job summary

Tender Loving Empire is seeking a capable retail leader in Portland to manage and develop a team of Sales Associates, driving sales and improving customer experiences. You will train staff, ensure policy compliance, and delegate daily/weekly tasks to meet store goals.

The role emphasizes leadership, brand presentation, and hands-on supervision to support organizational objectives and a positive shopping environment.

Qualifications

• Reading, writing, speaking English required.
• Excellent communication with customers and staff.
• Inspiring attitude and ability to motivate others.
• Ability to train others effectively.
• Ability to present information one‑to‑one and in small groups.
• Familiar with Slack platform for team communication.
• Use common sense to carry out written/oral instructions.
• Willingness to work across multiple TLE locations.
• Weekend availability is required.

Responsibilities

• Lead the sales team to deliver exceptional customer service and grow sales.
• Ensure brand standards, daily processes, and task delegation are followed.
• Uphold merchandising standards and execute store updates and operations.
• Assist management with supervision and adhere to company policies.

Skills

English proficiency

Strong communication

Inspirational attitude

Train others

Present information

Slack familiarity

Common sense

Work across multiple locations

Weekend availability

Education

Two years retail/customer service

One year supervisory/leadership

Tools

Slack

Job description

Tender Loving Empire is seeking a capable retail leader in Portland to manage and develop a team of Sales Associates, driving sales and improving customer experiences. You will train staff, ensure policy compliance, and delegate daily/weekly tasks to meet store goals.

The role emphasizes leadership, brand presentation, and hands-on supervision to support organizational objectives and a positive shopping environment.