Assistant Store Manager: Retail Leadership & Customer Service

Lids; Milpitas (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Milpitas to lead daily store operations, coach the team, and deliver exceptional customer service. You will manage scheduling, training, inventory control, and adherence to brand standards while driving sales and engagement.

Join a collaborative, fast-paced environment where you contribute to a positive team culture and help the store meet its performance goals.

Qualifications

• Ability to drive sales while minimizing loss.
• Strong communication and people-management skills.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer concerns.
• Lead store associates through training and follow-up.
• Maintain store standards, inventory accuracy, and cash handling procedures.
• Recruit and train staff on store operations and policies.
• Support store manager in achieving KPIs and sales targets.

Skills

Sales results

Interpersonal skills

Verbal communication

Self-motivated

Team leadership

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager in Milpitas to lead daily store operations, coach the team, and deliver exceptional customer service. You will manage scheduling, training, inventory control, and adherence to brand standards while driving sales and engagement.

Join a collaborative, fast-paced environment where you contribute to a positive team culture and help the store meet its performance goals.