Retail Team Lead - Customer Experience & Sales

WSS; Ceres (CA); On-site; USD 38,000 - 41,000; Full time

Job summary

WSS is seeking a Store Supervisor in California to support the management team, lead Team Members, supervise stock, and maintain store operations. The Supervisor serves as MOD in the absence of store leadership and ensures customer satisfaction and policy adherence.

Responsibilities include coaching staff, maintaining pricing, driving sales, scheduling, and team development while upholding safety and store standards in a fast-paced retail environment.

Qualifications

• High school diploma; some college preferred.
• Internal Candidates: Must successfully complete the Supervisor-In-Training Program.

Responsibilities

• Coach and demonstrate store objectives, focusing on customer service and product availability.
• Ensure proper pricing and attractive displays across the store.
• Assist with increasing sales and delivering the sales plan.
• Delegate tasks to Team Members and provide follow up.
• Motivate Team Members to meet sales and productivity goals.
• Demonstrate knowledge of merchandise and product details to staff.

Skills

Leadership

Customer service

Communication

Time management

Education

High school diploma

Tools

Microsoft Office

POS Systems

Time Keeping systems

Job description

WSS is seeking a Store Supervisor in California to support the management team, lead Team Members, supervise stock, and maintain store operations. The Supervisor serves as MOD in the absence of store leadership and ensures customer satisfaction and policy adherence.

Responsibilities include coaching staff, maintaining pricing, driving sales, scheduling, and team development while upholding safety and store standards in a fast-paced retail environment.