Retail Team Lead - Commission, Benefits & Career Growth

Von Maur, Inc.; Portage (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a team in a busy retail department. You will drive growth through relationship-building, merchandising optimization, and developing associates to deliver top-tier customer experiences.

Responsibilities include coaching staff, achieving sales goals, and solving customer problems while maintaining exceptional service. A flexible schedule across day, evening, and weekend shifts is expected.

Qualifications

• Motivate associates to deliver outstanding customer service.
• Coach and lead by example to raise service standards.
• Develop relationships to grow department business.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service leadership

Relationship building

Sales goals

Team development

Job description

Von Maur, Inc. is seeking a Department Manager to lead a team in a busy retail department. You will drive growth through relationship-building, merchandising optimization, and developing associates to deliver top-tier customer experiences.

Responsibilities include coaching staff, achieving sales goals, and solving customer problems while maintaining exceptional service. A flexible schedule across day, evening, and weekend shifts is expected.