Retail Team Lead: Growth, Coaching & Commission

Von Maur, Inc.; Town of Dane (WI); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k)

No extended holiday hours

Promote from within

Résumé du poste

Von Maur, Inc. is seeking a Department Manager to lead a high-performing team and uphold our reputation for exceptional customer service. You will motivate associates, coach them to deliver sales and service excellence, and develop relationships to expand your department's business.

You will also manage daily merchandising, meet sales goals, and provide feedback on performance to improve the customer experience. This role requires flexibility to work day, evening, and weekend shifts.

Responsabilités

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Description du poste

Von Maur, Inc. is seeking a Department Manager to lead a high-performing team and uphold our reputation for exceptional customer service. You will motivate associates, coach them to deliver sales and service excellence, and develop relationships to expand your department's business.

You will also manage daily merchandising, meet sales goals, and provide feedback on performance to improve the customer experience. This role requires flexibility to work day, evening, and weekend shifts.