Retail Team Lead — Beauty & Customer Experience

Kiokii Inc; BLOOMINGTON (MN); On-site; USD 25,000 - 29,000; Full time

Job summary

Kiokii Inc. is opening a new store at Mall of America in Bloomington and seeks a Team Lead to set the standard for customer service and sales. You will guide the team, oversee daily operations, train staff, and ensure health and safety standards.

The ideal candidate has at least 1 year of retail experience with leadership, excellent communication, and the ability to lift up to 30 lbs. Join us to deliver an exceptional shopping experience and help drive store performance. Kiokii Inc.

Qualifications

• Minimum of 1 year of retail experience, with some leadership or supervisory experience preferred.
• Passionate about the Asian beauty industry, dedicated to continuous learning and guiding staff.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the store management in overseeing daily operations and workflows.
• Provide direction, support, and training to store associates.
• Maintain store conditions and adhere to Health and Safety standards.
• Support staffing efforts to meet business needs.
• Address customer inquiries and resolve issues, escalating when needed.
• Drive sales performance by meeting store targets and KPIs.
• Assist with store opening and setup.

Skills

Retail leadership

Communication

Customer service

Team training

Store operations

Job description

Kiokii Inc. is opening a new store at Mall of America in Bloomington and seeks a Team Lead to set the standard for customer service and sales. You will guide the team, oversee daily operations, train staff, and ensure health and safety standards.

The ideal candidate has at least 1 year of retail experience with leadership, excellent communication, and the ability to lift up to 30 lbs. Join us to deliver an exceptional shopping experience and help drive store performance. Kiokii Inc.