Retail Tailor & Alterations Specialist

Tailored Brands, Inc.; Framingham (MA); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Tailored Brands via Men's Wearhouse is seeking a retail store tailor-alterations to assist customers through the alteration process, mark, alter, and press garments, and ensure fit and satisfaction. You will engage with guests, respond to requests, and leverage expertise to deliver high-quality alterations.

The role emphasizes customer service, teamwork, and the ability to suggest wardrobe enhancements while maintaining shop organization and a welcoming environment.

Qualifications

• Formal training for tailoring preferred.
• Experience as a tailor for menswear highly preferred.
• Good technical skill.
• Sound knowledge of various types of sewing equipment.
• Strong communication skills.
• Team attitude and enthusiasm.
• Proficiency in all basic and advanced alterations of men's tailored clothing.

Responsibilities

• Ensure the proper fit of garments
• Answer customer questions
• Mark garments for tailoring
• Press garments
• Maintain an open dialogue with management
• Help other team members
• Help to keep the tailor shop clean and organized
• Make sure that customers are properly sized
• Offer new wardrobe ensemble suggestions

Skills

Tailoring training

Menswear tailoring

Communication skills

Alterations expertise

Sewing equipment knowledge

Team attitude

Technical skills

Job description

Tailored Brands via Men's Wearhouse is seeking a retail store tailor-alterations to assist customers through the alteration process, mark, alter, and press garments, and ensure fit and satisfaction. You will engage with guests, respond to requests, and leverage expertise to deliver high-quality alterations.

The role emphasizes customer service, teamwork, and the ability to suggest wardrobe enhancements while maintaining shop organization and a welcoming environment.