Retail Assistant Manager

Crazy Shirts; Honolulu (HI); On-site; USD 27,552 - 30,307; Full time

Job summary

Crazy Shirts in Honolulu, HI is seeking a Retail Assistant Manager to support the Store Manager in delivering a smooth, profitable store operation. The role emphasizes hands-on leadership, staff coaching, and outstanding customer service.

You will oversee scheduling, staffing, and performance, ensure adherence to company standards, and grow into a Retail Sales Management position as opportunities arise.

Qualifications

• 2-4 years retail sales and managerial experience preferred
• Basic Mathematical skills: addition, subtraction, multiplication
• Pass the background screening process

Responsibilities

• Collaborate with the Store Manager to keep store operations smooth and aligned with company goals.
• Lead and manage a team of sales associates (and supervisors when present).
• Maintain high morale and cooperation through guidance, positive reinforcement and recognition.
• Direct and develop retail staff to achieve store and company outcomes.
• Ensure appropriate staffing levels with management; decide on hiring and payroll adjustments.
• Address employee concerns with HR for resolutions or disciplinary actions.
• Uphold company standards and accountability for customer service and goals.
• Learn all store-management aspects and grow into Retail Sales Management when available.
• Demonstrate urgency to meet timelines.

Job description

Job Details

Location: 118 Ala Moana - Honolulu, HI 96814

Position Type: Full Time

Salary Range: $20.00 - $22.00 Hourly

Job Shift: Any

Job Category: Sales

Summary: Crazy Shirts purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Retail Assistant Manager supports this purpose by working with the Store Manager to ensure the efficient and profitable operation of the store.

ESSENTIAL JOB FUNCTIONS

• Work with the Store Manager to ensure that all aspects of the store are operating smoothly and in the best interest of the Company, its employees, and its customers.
• Responsible for effectively leading and managing a team including sales associates and possibly sales supervisors.
• Maintain high morale and level of cooperation among employees through counseling, guidance, positive reinforcement, and recognition.
• Leads, directs, motivates, and develops the Retail staff to achieve desired store and company outcomes.
• In partnership with store or area manager, ensures appropriate staffing levels to meet customer service demands and makes decisions regarding the need to hire new employees, and increase or reduce payroll hours for existing employees.
• Handles employee concerns, or complaints, by partnering with Human Resources to determine resolutions, or if applicable, disciplinary, or corrective actions.
• Maintain company standards and hold staff accountable for providing quality customer service and achieving store/company goals.
• Learn all aspects of store management and be willing to grow into a Retail Sales Management position once one becomes available.
• Have a sense of urgency and be able to meet timelines.
• Other duties as assigned.

QUALIFICATIONS

• 2-4 years retail sales and managerial experience preferred
• Basic Mathematical skills: addition, subtraction, multiplication
• Pass the background screening process

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS

• Bending, stooping, reaching, twisting, pushing, pulling, and moving items up to 45lbs.
• Moving and standing
• Reading tickets, shipment invoices, UPC codes, and reports
• Ability to perform essential job functions in an environment with varied noise levels
• Must be willing and able to work alone in a store.