Retail Support Associate - Merchandising & Service

Chico's FAS, Inc. - Retail; Franklin (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to support a customer- and product-focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to keep the store running smoothly.

You will engage with customers, uphold MAPS standards, assist with visual merchandising, pricing changes, and provide dependable service during a fast-paced shift, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position; flexible schedule including nights, weekends, and holidays required.

Responsibilities

• Processes merchandise, ensures proper storage, tagging, and locating items for replenishment.
• Ensures new products are merchandised and represented in a timely manner.
• Enter receiving documents; reconcile invoices; complete store-to-store transfers and Locate requests.
• Process visual merchandise materials, signage, and stockroom organization.
• Assist with pricing changes and markdowns.
• Support MAPS customer service standards and omni-channel experience.
• Promote teamwork and problem-solving; seek feedback and development opportunities.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task in a fast-paced環

Able to learn or adapt to technology

Teamwork

Education

High school diploma or equivalent

Tools

Headset communications

Job description

Chico's FAS, Inc. is seeking a Support Associate to support a customer- and product-focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to keep the store running smoothly.

You will engage with customers, uphold MAPS standards, assist with visual merchandising, pricing changes, and provide dependable service during a fast-paced shift, including nights and weekends.