Retail Supervisor (SoFi Stadium)

Legends Global; Los Angeles (CA); On-site; USD 28,000 - 41,000; Part time

Job summary

Legends Global in Los Angeles seeks a Merchandise Operations Assistant to support at SoFi Stadium. You will help manage inventory, assist in achieving company goals with a focus on customer service, and help optimize revenues and guest experiences.

The role requires teamwork, strong guest service skills, English fluency, and the ability to stand and lift up to 50 pounds; flexibility to work events including nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• 3 years merchandise experience preferred.
• Able to work in a team, move fast, and complete duties.
• Ability to walk and stand for extended periods.
• Must be able to work all events, including late nights, weekends and holidays.
• Energetic, friendly, and excellent guest services skills.
• Fluent in English; able to lift and carry 10–50 pounds.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Assist in all merchandise operations and fulfill company goals with a customer service emphasis.
• Perform inventory and maintain proper inventory levels at SoFi Stadium.
• Supervise assigned personnel and provide feedback on performance.
• Ensure proper POS procedures in a cashless venue.
• Develop programs to increase customer satisfaction and improve displays to attract customers.
• Maintain product and service quality and anticipate customer needs.

Skills

Teamwork

Guest services

English fluency

Education

High school diploma or equivalent

Some college

Job description

The Role

Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Company Overview

LEGENDS GLOBAL

Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality.

Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities

Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

• Perform inventory & maintain proper inventory levels throughout SoFi Stadium.
• Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential.
• Ensure proper POS procedures are in effect at all times in a cashless venue.
• Manage performance of employees by preparing and communicating goals. Communicating progress or opportunities for improvement to provide effective feedback.
• Assist in the development of programs that result in increased customer satisfaction at SoFi Stadium.
• Work with visual displays and merchandising of stands. Setting up displays to best attract customers' attention.
• Maintain product and service quality standards and anticipate customer needs/concerns
• Perform other related duties, tasks, and responsibilities as required.

Qualifications

• All applicants must be at least 18 years of age
• 3 years merchandise experience preferred
• Able to work in a team environment, move fast, and act on assigned duties
• Ability to walk and stand for extended periods of time
• Must be flexible to work all First Energy Stadium events including late nights, weekends and holidays.
• Energetic, self-motivated, friendly personality, and excellent guest services skills are required
• Must be able to work in a fast paced and continuously changing environment
• Must be able to work fluently in English
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds.
• High school diploma or equivalent. Some college preferred

Hourly rate: $25.75 ph

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Preferred

Team Player

Works well as a member of a group

Loyal

Shows firm and constant support to a cause

Leader

Inspires teammates to follow them

Innovative

Consistently introduces new ideas and demonstrates original thinking

Functional Expert

Considered a thought leader on a subject

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.