Retail Supervisor (SoFi Stadium)

Legends Hospitality, LLC; Los Angeles (CA); On-site; USD 29,000 - 42,000; Full time

Job summary

LEGENDS GLOBAL is seeking help in merchandise operations at SoFi Stadium in Los Angeles to support company goals, enhance guest experience, and grow client relations. The role emphasizes customer service, cost control, and revenue growth within a fast-paced venue environment.

Responsibilities include inventory management, supervising staff, POS compliance in a cashless venue, and creating engaging product displays while maintaining quality and responsiveness to guest needs.

Qualifications

• 3 years merchandise experience preferred.
• Must be able to work fluently in English.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Perform inventory & maintain proper inventory levels throughout SoFi Stadium.
• Supervise assigned personnel and develop each employee.
• Ensure proper POS procedures at all times in a cashless venue.
• Set up visual displays and merchandising to attract customers.
• Maintain product and service quality standards and anticipate customer needs.

Skills

Merchandise experience

Guest services

Team player

English fluency

Education

High school diploma

Some college

Job description

The Role:

Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Company Overview:

LEGENDS GLOBAL Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality. Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities:

Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

• Perform inventory & maintain proper inventory levels throughout SoFi Stadium.
• Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential.
• Ensure proper POS procedures are in effect at all times in a cashless venue.
• Manage performance of employees by preparing and communicating goals.
• Communicating progress or opportunities for improvement to provide effective feedback.
• Assist in the development of programs that result in increased customer satisfaction at SoFi Stadium.
• Work with visual displays and merchandising of stands. Setting up displays to best attract customers' attention.
• Maintain product and service quality standards and anticipate customer needs/concerns
• Perform other related duties, tasks, and responsibilities as required.

Qualifications:

• All applicants must be at least 18 years of age
• 3 years merchandise experience preferred
• Able to work in a team environment, move fast, and act on assigned duties
• Ability to walk and stand for extended periods of time
• Must be flexible to work all First Energy Stadium events including late nights, weekends and holidays.
• Energetic, self-motivated, friendly personality, and excellent guest services skills are required
• Must be able to work in a fast paced and continuously changing environment
• Must be able to work fluently in English
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds.
• High school diploma or equivalent.
• Some college preferred

Hourly rate: $25.75 ph

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications Behaviors Preferred Team Player : Works well as a member of a group Loyal : Shows firm and constant support to a cause Leader : Inspires teammates to follow them Innovative : Consistently introduces new ideas and demonstrates original thinking Functional Expert : Considered a thought leader on a subject Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.