Retail Supervisor

HireBus Inc.; California; On-site; USD 30,000 - 32,000; Full time

Job summary

HireBus Inc. is seeking a Retail Supervisor (Full Time) for Monterey Bay, CA. The role oversees daily store operations, leads a dynamic team, and ensures top-tier guest experiences in a fast-paced retail setting.

You will manage staff scheduling, uphold company policies, and drive sales while maintaining compliance with local laws. This on-site position requires strong leadership, excellent communication, and a commitment to service excellence.

Qualifications

• Strong interpersonal and communication skills.
• Proven leadership with team development.
• Problem solving and organizational abilities.
• Flexible in a fast-paced environment; ability to stand and lift.

Responsibilities

• Lead and motivate staff to exceed customer and client expectations.
• Ensure team readiness: onboard new members, supervise, coach.
• Maintain knowledge of and comply with local, state, and federal laws.
• Maintain a clean, safe, and organized work environment.
• Support store leadership in inventory control and cash handling.

Skills

Interpersonal skills

Leadership

Problem solving

Adaptability

POS knowledge

Physical endurance

Tools

POS system

Job description

Retail Supervisor (Full Time)

Monterey Bay, CA
$22–$23/hr

Reports To

Assistant Retail Operations Manager and Retail Operations Manager

Responsibilities

• Show dynamic leadership ability and motivate staff to exceed expectations of the customer and client
• Ensure team readiness: integrate new team members, supervise personnel, develop, and coach
• Remain knowledgeable of and manage in accordance with local, state, and federal laws
• Maintain a clean, safe, and organized work environment
• Uphold and demonstrate a complete understanding of company policies and procedures
• Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client
• Support store leadership in all inventory control programs
• Ensure all cash handling procedures are followed at all times
• Provide daily oversight of the floor team
• Promote a positive attitude among teammates and guests
• Merchandise product to maximize sales
• Fulfill guest needs quickly and efficiently
• Oversee cleanliness of shop and displays
• Resolve guest complaints and/or refunds
• Manage employee breaks and hours in accordance with labor laws
• Achieve sales goals and other performance metrics
• Create and implement daily check-ins, goals, and performance notes with staff
• Support sustainability and conservation efforts through team education and practices
• Support community engagement through hiring efforts and giving-back initiatives
• Perform additional duties as assigned by leadership

Requirements

• Strong interpersonal and communication skills with the ability to engage management, team members, and guests
• Proven leadership skills with a focus on team development and partnership building
• Strong problem-solving and organizational abilities
• Ability to remain flexible in a fast-paced environment
• POS system knowledge
• Ability to stand for extended periods and lift/move boxes (10–35 lbs)
• Ability to work varied hours including nights, weekends, and holidays

Requirements

Job Requirements

• Strong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
• General problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• POS knowledge.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.