Retail Supervisor: Lead Teams & Elevate Customer Experience

Gap; Gonzales (LA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/Dental/Vision insurance

Job summary

Gap store in Gonzales, LA is seeking a dedicated team member to support store leadership and drive a best-in-class customer experience. You will focus on delivering excellent service, educating customers on loyalty programs, and modeling brand selling behaviors with every interaction.

The role requires flexibility to work across shifts, including evenings and weekends, and the ability to move around the sales floor, stockroom and office while lifting up to 30 pounds.

Qualifications

• Provide excellent customer service and maintain a positive work environment.
• Educate customers about loyalty programs and store processes.
• Model brand selling behaviors to deliver a best-in-class experience.

Responsibilities

• Treat customers and employees with respect to foster a positive environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Become expert in brand selling behaviors and role model them for every customer.
• Support sales leader during non-peak hours with the customer as the primary focus.
• Collaborate with leadership to complete tasks promptly and efficiently.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Customer service

Sales awareness

Communication

Flexibility

Teamwork

Mobility around store

Job description

Gap store in Gonzales, LA is seeking a dedicated team member to support store leadership and drive a best-in-class customer experience. You will focus on delivering excellent service, educating customers on loyalty programs, and modeling brand selling behaviors with every interaction.

The role requires flexibility to work across shifts, including evenings and weekends, and the ability to move around the sales floor, stockroom and office while lifting up to 30 pounds.