Retail Supervisor: Lead Team, Elevate Guest Experience

Colonial Group; Oakland (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with company match

Tuition Discount

Bereavement Leave

Holiday pay (1.5x) on Christmas and US

Paid sick leave per local laws

Job summary

SSA Group, LLC is seeking a Retail Supervisor in California to lead store teams, drive sales, and ensure exceptional guest experiences. The role involves coaching staff, managing schedules, and maintaining compliant operations at the retail level for our client partners.

The position emphasizes leadership, customer service, and adherence to company policies while promoting a positive guest experience and sales goals.

Qualifications

• One to Two years Retail supervisor experience a plus.
• Three to Five years Retail background.
• All education backgrounds eligible.

Responsibilities

• Show dynamic leadership ability and motivate staff to exceed customer and client expectations.
• Supervise and coach team; integrate new members and manage staffing.
• Maintain compliance with local, state, and federal laws and uphold company policies.

Skills

Leadership

Customer service

Communication

Problem solving

POS knowledge

Job description

SSA Group, LLC is seeking a Retail Supervisor in California to lead store teams, drive sales, and ensure exceptional guest experiences. The role involves coaching staff, managing schedules, and maintaining compliant operations at the retail level for our client partners.

The position emphasizes leadership, customer service, and adherence to company policies while promoting a positive guest experience and sales goals.