Retail Supervisor: Lead Store Team & Customer Experience

Columbia Sportswear Company; Norfolk (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus

Medical with FSA/HSA

Dental

Vision

Wellbeing plans

401(k) with company matching

PTO

Floating holidays

Wellness reimbursements

EAP

Employee discounts

Tuition assistance

Development courses

Volunteer hours

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to lead store operations and guide a diverse team in a busy retail environment. You will oversee daily tasks, train staff, and ensure smooth procedures to enhance the in-store customer experience.

The ideal candidate has 2–5 years of leadership experience, strong communication skills, and a focus on results. This role supports a vibrant brand ecosystem with growth opportunities and a values-driven culture.

Qualifications

• No specific educational requirements; High School Diploma or GED preferred.
• 2–5 years of experience in retail leadership or related roles.
• Effective communication with store leadership, associates, and customers.

Responsibilities

• Oversee day-to-day operations of associate-level staff within the assigned area.
• Provide direction, training, and coaching to ensure efficient store procedures and customer experience.
• Supervise department, manage inventory flow, and uphold store profitability through performance.

Skills

Communication skills

Customer service

Education

High School Diploma or GED preferred

Tools

POS system

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to lead store operations and guide a diverse team in a busy retail environment. You will oversee daily tasks, train staff, and ensure smooth procedures to enhance the in-store customer experience.

The ideal candidate has 2–5 years of leadership experience, strong communication skills, and a focus on results. This role supports a vibrant brand ecosystem with growth opportunities and a values-driven culture.