Retail Supervisor — Lead Store Operations (On-Site)

Sports Warehouse, Inc.; Alpharetta (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision and dental plans

Life insurance

Paid vacation

401(k) plan

Employee discounts

On-site fitness facility

Career development

Job summary

Sports Warehouse, Inc. is seeking a full-time Retail Supervisor in Alpharetta, GA. This on-site role supports daily store operations, trains staff, and ensures exceptional customer service.

The position requires leadership experience and a strong ability to manage busy retail environments. You will oversee daily duties, guide team members, and help deliver a high-quality shopping experience while upholding company standards and policies.

Qualifications

• Previous retail and/or leadership experience desired.
• Ability to understand and calmly address customer needs and complaints.
• Proficient in Microsoft Office Suite.

Responsibilities

• Set a strong example of work ethic and accountability for the team.
• Oversee daily retail duties and ensure accuracy and timeliness.
• Guide employees in daily operations and maintain open communication.
• Deliver clear training and feedback to staff.
• Maintain security, cleanliness, and customer service standards.
• Participate in supervisor and staff meetings as scheduled.

Skills

Retail leadership

Customer service

Communication

Learning new tech

Tools

Microsoft Office

Job description

Sports Warehouse, Inc. is seeking a full-time Retail Supervisor in Alpharetta, GA. This on-site role supports daily store operations, trains staff, and ensures exceptional customer service.

The position requires leadership experience and a strong ability to manage busy retail environments. You will oversee daily duties, guide team members, and help deliver a high-quality shopping experience while upholding company standards and policies.