On-Site Customer Service Pro — Growth & Benefits

Tennis Warehouse; Alpharetta (GA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing

Employee discounts

On-site fitness facility

Job summary

Sports Warehouse in Alpharetta, GA is hiring a Customer Service Associate. You will assist customers by phone, chat, and email, offering product guidance and problem solving to ensure a positive shopping experience.

The role can be full-time (40 hours) or part-time (minimum 20 hours, up to 28). On-site only; benefits include health, retirement, and paid time off. Join a fast-paced team that values service and teamwork.

Qualifications

• Proven customer service experience is preferred.
• Strong verbal and written communication skills.
• Ability to multi-task and stay organized under pressure.

Responsibilities

• Assist customers via phone, live chat, and email to resolve questions and issues.
• Provide knowledgeable guidance on products and orders.
• Troubleshoot problems with empathy and efficiency.
• Collaborate with teammates to meet customer expectations.

Skills

Customer service

Communication

Multitasking

Team player

Tools

Microsoft Office

Job description

Sports Warehouse in Alpharetta, GA is hiring a Customer Service Associate. You will assist customers by phone, chat, and email, offering product guidance and problem solving to ensure a positive shopping experience.

The role can be full-time (40 hours) or part-time (minimum 20 hours, up to 28). On-site only; benefits include health, retirement, and paid time off. Join a fast-paced team that values service and teamwork.