Retail Supervisor In Training

UNIQLO; San Diego (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading retail company is seeking a Supervisor in Training to lead customer service initiatives and develop staff performance at their San Diego store. The role requires strong communication skills and flexibility to meet business needs, with attractive benefits including medical coverage and employee discounts.

Benefits

Medical, dental, and vision coverage

401k plan with matching

Paid parental leave

Fertility benefits

Life insurance

Short-term and long-term disability insurance

Vacation & Personal Time Off

30% Employee Merchandise Discount

Commuter benefits

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• Strong team training and communication skills are essential.
• Flexible schedule availability for business needs, especially weekends.

Responsibilities

• Motivates team to exceed sales goals.
• Trains and develops Sales Associates on standards.
• Monitors operational standards and customer service.

Skills

Communication Skills

Team Training and Development

Flexibility

Education

High School Diploma or GED

Bachelor's Degree

Job description

Salary: $21 / hour

San Diego, CA

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview:

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

* Key Holder

* Motivates their team to meet and exceed sales
* Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
* Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
* Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
* Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
* Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
* Assists management to identify issues in the store
* Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
* Follows all company policy and procedures & notifies management of any infractions
* Assists with special projects as assigned by management

* Key Hold

Requirements:

* High School Diploma or GED, Bachelor's Degree preferred

* Ability to train and develop a team with strong communication skills
* Ability to calculate figures and amounts such as discounts and percentages
* Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full-Time Availability Requirements:

* Average 32 or more hours per week based on business seasonality.

* Open availability on weekends (religious exemptions will be considered).

* Restrictions on availability limited to two days per week.

Benefits:

* Medical, dental, and vision coverage

* 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute

* Paid parental leave

* Fertility benefits, including IVF

* Life insurance

* Short-term and long-term disability insurance

* HSA/FSA options

* Employee Assistance Program

*Vacation & Personal Time Off

* Sick & Wellness Time Off

* 30% Employee Merchandise Discount

* Commuter benefits

* ... and more!

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.