Retail Supervisor - Borgata

MGM Resorts International; Atlantic City (NJ); On-site; Full time

Job summary

MGM Resorts International seeks a Retail Supervisor for its Borgata property in Atlantic City. This full-time role involves leading retail teams, ensuring excellent guest experiences, handling operational tasks, and maintaining high standards of service. Ideal candidates are motivated, organized, and have prior retail experience.

Benefits

Wellness incentive programs

Discounts on hotel, food, and entertainment

Free meals in employee dining room

Free parking on and off shift

Healthcare and financial benefits

Professional development opportunities

Qualifications

• 1+ years of prior relevant retail experience.
• High school diploma, GED or equivalent required.

Responsibilities

• Lead daily operations and enhance customer experience.
• Supervise staff and manage team dynamics.
• Handle cash transactions and uphold company policies.

Skills

Customer Service

Team Leadership

Organizational Skills

Education

High School Diploma or GED

Job description

Retail Supervisor - Borgata page is loaded

Retail Supervisor - Borgata

Apply locations Property - Borgata time type Full time posted on Posted 3 Days Ago job requisition id 264270 Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Retail Supervisor , you will play a key role in leading our team during daily operations while embodying our commitment to exceptional customer service. If you're a self-starter who thrives in a fast-paced environment and is comfortable working overnight hours, this is your chance to shine! Bring your organizational skills and decision-making prowess to help create an exceptional shopping experience, and join us in making every shift an adventure!

THE DAY-TO-DAY:

• Elevate the guest experience by ensuring stores are properly staffed, stocked, organized and using S.H.O.W. Service basics

• Provide timely resolution to guest issues by hearing their story and owning the experience

• Communicate with store management issues such as: price discrepancies, merchandise levels, RTVs, and salvages

• Create defining moments to sales staff by coaching, training on WESELL and leading by example

• Responsible for shift duties, transaction processes, cash handling and upholding company policies and procedures

• Supervise a work environment that promotes teamwork, recognition, respect and employee satisfaction

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• 1+ Years of Prior Relevant Retail Experience

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16300

Pay Rate:

The rate for this role is:

$22.00

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!

About Us

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers . For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.