Retail Supervisor (BayMart)

DeKalb Health; Brimley (MI); On-site; USD 47,394,000 - 71,091,000; Full time

Job summary

Bay Mills Indian Community is seeking a Retail Manager to direct day-to-day operations, ensure customer service goals, manage inventory, and maintain financial benchmarks with payroll goals in mind. The role requires leadership to supervise sales staff, manage cash, and coordinate with vendors.

The position emphasizes accuracy in pricing, invoicing, and displays, plus training new hires and ensuring compliance with policies. Evening/weekend flexibility and occasional travel may be required.

Qualifications

• 1–2 years of Retail Management experience.
• Thorough understanding of finances, pricing, ordering, receiving, scheduling, inventories, and state retail reporting.
• Personable, customer-service oriented with strong organizational ability.
• General knowledge of computers.
• Excellent math skills.
• Excellent communication skills.
• Excellent problem-solving skills.
• Excellent past work history and attendance record.
• Ability to perform all essential functions and physical demands.
• Strong past work history and attendance.

Responsibilities

• Provides exemplary customer service, while being prompt and professional.
• Maintains the essential functions of a Retail Clerk.
• Supervises employees engaged in sales, inventory, cash reconciliation, and accounting records.
• Uses Micros POS system and maintains till/drops accuracy.
• Assists in pricing merchandise for store profitability.
• Meets with sales representatives/vendors and processes invoices for payment.
• Assists in training new hires on procedures.
• Ensures deliveries are checked in and displays are orderly for guests.
• Communicates issues and suggestions to Retail Manager and Retail Supervisor II.
• Leads by example and supports teamwork and presentation.
• Maintains neat and clean appearance.
• Learns and follows daily policies of Bay Mills Business Holdings and department.
• Attends mandatory HR/training sessions including TIPS and ServSafe.
• Other duties as assigned within scope.

Skills

Retail management

Customer service

Cash handling

Team leadership

Math skills

Communication skills

Problem solving

Computer literacy

Attendance record

Organizational ability

Tools

Micros POS system

Job description

• Location 10006 W. Lakeshore Dr.,Brimley, MI, 49715-9319,United States
• Base Pay $16.54 - $24.81 / Hour
• Employee Type Regular Full Time

Contact information

• Phone [phone]

POSITION SUMMARY:

Under the supervision of the Retail Supervisor II; this position directs day to day operations to ensure that customer service goals are met, inventory levels are controlled and financial bench marks are maintained while adhering to forecasted expense expectations to include payroll objectives.

ESSENTIAL FUNCTIONS:

1.Provides exemplary customer service, while being prompt and professional.

2.Must maintain the essential functions of a Retail Clerk (see Retail Clerk Position Description).

3.Supervises employees engaged in sales work, taking in inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for accountant.

4.Utilizing micros point of sale system/computerized register and maintaining accuracy of all tills/drops, while communicating any special circumstances.

5.Assists in formulating pricing to merchandise according to requirements for profitability of store operations.

6.Meets with sales representatives/vendors and processes invoices for payment.

7.Assist in training newly hired employees on departmental procedures.

8.Ensures deliveries are checked in properly and placed in proper locations, so that products and displays are in an orderly fashion ensuring exceptional presentation to guests.

9.Communicates all issues and suggestions to the Retail Manager and Retail Supervisor II.

10.Leads by example, works alongside fellow employees to insure proper presentation and to enforce teamwork.

11.Maintains a neat and clean appearance.

12.Responsible for learning and following daily policies and procedures for the Bay Mills Business Holdings and the department.

13.Must attend all mandatory trainings designated by the Human Resources Department and/or Department Manager, including TIPS and ServSafe.

14.Other duties may be assigned within the scope and complexity of this position’s essential functions.

Requirements

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand for extended periods of time. The employee must bend, squat, climb, crouch, kneel, and push/pull. The employee must occasionally lift and/or move up to 100 pounds while frequently lifting and/or moving up to 25 pounds. The employee is regularly exposed to dust and cold when working in the freezer and coolers.

POSITION REQUIREMENTS:

• 1. Must have one to two years of Retail Management experience.
• 2. Must have a thorough understanding of finances, item pricing, ordering, receiving, scheduling, maintaining inventories, and state retail reporting requirements.
• 3. Must possess a personable, customer service attitude along with organizational ability to handle multiple tasks simultaneously.
• 4. Must have general knowledge of computers.
• 5. Must have excellent math skills.
• 6. Must have excellent communication skills.
• 7. Must have excellent problem solving skills.
• 8. Must have an excellent past work history and attendance record.
• 9. To perform this position successfully, an individual must be able to satisfactorily perform each function listed under the essential functions and physical demands categories of this position description.
• 10. Must have an excellent past work history, including attendance.

WORK SCHEDULE:

Full-time; 52 weeks per year. In addition to regular business hours, the person in this position must be flexible around the needs of the employer, which may include occasional evening and/or weekend hours or occasional travel for employer business.

DISCLAIMER:

This job description is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities, and requirements. Bay Mills reserves the right to change, add, or reassign job duties or combine positions, or portions thereof, at any time. This job description is not an employment agreement or contract. This job description may be updated based on the needs of the employer.

Summary

Pursuant to Bay Mills Indian Community Policies and Procedures §202.6, preference will be given to those of Native American descent.