Retail Supervisor

Columbia Sportswear Company; Village of Garden City (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor for a new store opening at Roosevelt Field Mall. This role involves leading a team to ensure effective store operations, providing exceptional customer service, and driving sales. The ideal candidate will have a passion for the retail environment and a commitment to fostering a culture of teamwork and high standards. You will play a key role in creating memorable experiences for customers while supporting the company’s mission of connecting active people with their passions. If you thrive in a dynamic setting and are ready to make an impact, this is the opportunity for you!

Qualifications

• 2-5 years of experience in retail management or supervision.
• Ability to operate POS systems and retail software tools.

Responsibilities

• Oversee daily operations and provide leadership to staff.
• Ensure efficient cash register transactions and customer service.

Skills

Leadership

Communication

Problem-solving

Customer Service

Sales Management

Education

High School Diploma or GED

Tools

Inventory Systems

Point of Sales (POS) Systems

Retail Software Tools

Job description

locations Garden City, New York, United States of America

time type Vollzeit

posted on Vor 2 Tagen ausgeschrieben

job requisition id R-016875

***This position is for a New Store Opening at Roosevelt Field Mall in May 2025***

Future address:

630 Old Country Road 2041A

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As a Retail Supervisor, you will be a member of the Store Leadership Team and assists the Store Manager in the effective running of the store operations. The Retail Supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales, sales floor replenishment, and customer service.

HOW YOU’LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff; provides training, coaching, and direction to ensure associates complete tasks, process shipments, recover and replenish the sales floor, and serve consumers.
• Ensures associates perform cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately and connects consumers to company loyalty programs and solicits feedback through consumer surveys.
• Supervises and oversees assigned department of responsibility. Shares department needs and challenges with store leadership and helps create and execute action plans to resolve.
• Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors.
• Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

#LI-CS1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment.

Our four primary brands — Columbia, Mountain Hardwear, SOREL and prAna — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.