Retail Supervisor

Goodwill Industries of Mid-Michigan; United States; On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Store discount

Monthly bonuses

Career advancement opportunities

Medical, Dental, and Vision insurance

403b

Pet insurance

AFLAC

Job summary

Goodwill Industries of Mid-Michigan seeks a full-time Retail Supervisor for our Lapeer, MI location. The role includes supervising staff, opening/closing duties, and ensuring excellent customer service in a busy retail environment.

The position offers hourly pay of $17.00, a 20% store discount, and potential monthly bonuses. Career advancement opportunities are highlighted in the job post.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Ability to use cash register and follow policy and procedures.

Responsibilities

• Supervise and train store staff.
• Open and close the store according to policy.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

Skills

Customer service

Team leadership

Cash handling

Retail experience

Education

High school diploma or GED

Tools

Cash register

Job description

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill a Full TimeRetail Supervisor at our Lapeer Store Located at 1945 W. Genesee St. in Lapeer, MI.

$17.00 an hour plus20% discount on in-store purchases

Monthly Bonuses Potential!

Career Advancement Opportunities!!

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Essential duties and responsibilities:

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

________________________________________________________________________________________

Think you've got what it takes?

• High school diploma or GED required.
• Do you have 1year of customer serviceexperience?
• Ability to use cash register and and follow Goodwill policy and procedures?
• Ability to work full time; all shift availability and extra shifts as necessary?
• Can you lift and carry35 pounds with or without help?
• Can youreach, bend or stoop?
• Are you able to stand six to eight hours a day?
• Do you have a valid Michigan Drivers License?
• Ability to push, pull and operate a pallet jack.
• Must have telephone access.
• Can you problem solve quickly and efficiently?
• Are youpleasant, cheerful and professional?

Benefits ? I'm glad you asked!

• 10 paid holidays
• 2 weeksof PAID vacation
• 1 week Personal Paid Time Off
• Biweekly Direct Deposit
• Full-time Associates are eligible for Medical, Dental ANDVision insurance.
• Short and Long term disability options.
• 403b
• Pet Insurance
• AFLAC
• Goodwill Academy training to promote from within
• FREE Employee Assistance Programs

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Goodwill's Mission:

To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

DID YOU KNOW:

Our profits help fund programs thathelp peoplewith obstacles in finding work so that they can go out into the world andbe successful!

Werecycleeverything possible!In 2025, we kept over 7.7 millionlbs. of STUFF from ending up in landfills!! That's a lot of stuff!

Go odwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance completing this online application,contact the Human Resources Department at 810-762-9960 or [e-mail] Industries of Mid-Michigan is an Equal Opportunity Employer.