Retail Associate

Goodwill Industries of Mid-Michigan; Lapeer (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonuses Potential!!!

20% discount on in-store purchases

10 paid holidays

1 week paid vacation

Personal Paid Time Off

Biweekly Direct Deposit

Job summary

Goodwill Industries of Mid-Michigan in Lapeer is hiring for Full Time and Part Time Retail Associate positions at 1945 W. Genesee St., Lapeer, MI 48446. We value motivated, team‑oriented individuals who can help customers and donors while representing a trusted community nonprofit.

Compensation starts at $15 per hour with bonus potential and a 20% employee discount on in‑store purchases. Benefits include career advancement through Goodwill Academy and a supportive environment focused on service.

Responsibilities

• Assist in maximizing store sales and profit for Goodwill
• Provide prompt and courteous customer and donor service
• Cashier: Operate cash register and sales functions; maintain cash variance within policy; run 3 racks per hour (5 racks per hour off-register)
• Processor: Receive, price, and display merchandise; reach 85–100 pieces per hour; wear agency gloves while sorting
• Rack Runner: Run 5 racks per hour; place merchandise by color
• Retail Donation Attendant: Greet donors; assist with donations; maintain records; supervise glove use
• Retail Custodian: Keep sales floor, restrooms and breakroom clean; empty trash; use gloves for chemicals
• Provide EXCELLENT customer service with a SMILE!

Job description

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill Full Time & Part-Time Retail Associate positions in our Lapeer store located at 1945 W. Genesee St. Lapeer, MI 48446.

$15 an hour plus

Bonuses Potential!!!

20% discount on in-store purchases

Career Advancement Opportunities through Goodwill Academy!

Essential duties and responsibilities:

• Assist in maximizing store sales and help increase the profit of Goodwill
• Provide prompt and courteous customer/donor service
• To achieve expectations for task assigned:
  • Cashier: Accurately operate cash register and conduct sales-related functions as directed and according to policy, procedure and job standards; maintain cash register variance to Goodwill’s acceptable margin of error rate; run 3 racks per hour. Run 5 racks per hour if not on register
  • Processor: Receive, process, price, and display merchandise as directed and according to policy, procedure and job standards; achieve production standard of 85-100 pieces per hour. Adhere to mandatory use of agency issued work gloves while sorting product
  • Rack Runner: Run 5 racks per hour, getting product into proper place and color
  • Retail Donation Attendant: Greet donors, assist with donations safely and professionally. Maintain accurate donation and bill of lading records, Keep donation area organized, Assist with truck loading/unloading. Adhere to mandatory use of agency issued work gloves
  • Retail Custodian: Maintain cleanliness of sales floor, restrooms and breakroom. Empty trash, clean fixtures and shelving. Keep exterior areas clear of debris. Adhere to mandatory use of agency issued work gloves when handling chemicals
  • Provide EXCELLENT customer service with a SMILE!

Think you've got what it takes?

• Ability and willingness to work flexible shifts as assigned
• Can you lift and carry 35 pounds with or without help?
• Can you reach, bend or stoop and utilize safe lifting techniques?
• Are you able to stand six to eight hours a day?
• Do you have a reliable means of transportation to report to work on time?
• Are you pleasant, cheerful and professional?
• Ability to distinguish colors
• Ability to work in cold or warm temperatures, depending on weather and donation traffic

Benefits

• 10 paid holidays
• 1 week of paid vacation
• Personal Paid Time Off
• Full-Time Associates at 30 hours are eligible for Medical, Dental and Vision Insurance. Part-Time Associates are eligible for Vision Insurance
• Pet Insurance
• AFLAC
• FREE Employee Assistance Programs
• Biweekly Direct Deposit

Our Mission:

To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

Did you know?

• Our profits help fund programs that help people with obstacles in finding work so that they can go out into the world and be successful!
• We recycle everything possible! In 2025, we kept over 7.7 million lbs. of STUFF from ending up in landfills!! That's a lot of stuff!

So... what are you waiting for? Join our team today!

Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance completing this online application, contact the Human Resources Department at 810-762-9960 or [e-mail]. Goodwill Industries of Mid-Michigan is an Equal Opportunity Employer.

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