Retail Supervisor

Goodwill Northern New England

Hooksett (NH)

On-site

USD 23,000 - 28,000

Full time

6 days ago
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Benefits offered by this job

Medical, Vision, and Dental benefits
Generous PTO Plan
Paid Short- & Long-Term Disability.
403(b) retirement plan with employer?m
50% Employee discount at Goodwill NH/M
Valuable job training with growth

Job summary

Goodwill Northern New England in Hooksett, NH is seeking a Retail Supervisor to lead a team and engage with customers to hit sales goals. You will model a positive attitude and ensure smooth store operations.

In this role you will supervise associates, manage opening/closing routines, and mentor staff on service standards while supporting a friendly, inclusive, community-focused atmosphere.

Qualifications

  • Must have a positive, friendly attitude.
  • Six months of Goodwill retail store experience or 1+ year of supervisory experience.
  • Strong math and literacy skills.
  • Flexibility to work evenings, weekends, and holidays.
  • Computer literacy to complete job duties.
  • High school diploma or equivalent (GED/HiSET).
  • Criminal background check as per agency standards.
  • Valid driver's license with safe driving record.

Responsibilities

  • Lead and engage with associates and customers to meet sales goals.
  • Supervise a team and ensure opening/closing routines with customer focus.
  • Provide a path for career growth within the store as a future leader.

Skills

Positive attitude
Retail experience
Math & literacy
Scheduling flexibility
Computer literacy
Background check
Driver's license

Education

High school diploma / GED / HiSET

Job description

Hooksett Retail- NEW
Hooksett, Town of, NH 03106, USA


Description

Pay: $17.00 - $20.00 (D.O.E)


Goodwill Northern New England — good works here!


At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.


Here, you\'ll be part of a team that values collaboration, respect, and diversity. We celebrate each team member\'s unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.


We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:



  • Medical, Vision, and Dental benefits

  • Generous PTO Plan

  • Paid Short- & Long-Term Disability.

  • 403(b) retirement plan with employer match

  • 50% Employee discount at Goodwill stores in ME, NH & VT

  • Valuable job training with growth potentialand more!


We also offer \"life navigation\" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you\'re not just getting a job; you\'re becoming part of a community that looks out for its employees and their well-being.


Job Summary:


As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. Here\'s what you\'ll do:



  • Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.

  • Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. You\'ll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.

  • Career Growth: This position serves as a stepping-stone on your journey to becoming an effective store leader. If you\'re looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.


MINIMUM QUALIFICATIONS:



  • A positive, friendly attitude to set an example for your team.

  • Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.

  • Mathematical and literacy skills to support your job duties.

  • Flexibility to work evenings, weekends, and holidays, based on business needs.

  • Computer literacy to complete your job duties.

  • A high school diploma, GED, HiSET, or equivalent.

  • A criminal background check that meets agency standards.

  • A valid\'s driver's license with a safe driving record and insurance meeting agency standards.


PREFERRED QUALIFICATIONS:



  • An Associate\'s Degree.

  • Computer experience, including reporting and Excel proficiency.


Qualifications

Skills

Preferred

Team Building

Advanced


Advanced


Intermediate


Behaviors

Preferred

Leader

Inspires teammates to follow them


Motivations

Preferred

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization


Inspired to perform well by the chance to take on more responsibility


Education

Required

High School Diploma/GED or better.


Experience

Required

1 year:

1+ years of supervisor experience


1 year:

1+ years of retail experience


Demonstrated knowledge of basic retail practices and procedures


Licenses & Certifications

Required

Drive. Lic. - Class C


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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