Retail Field Supervisor

CROSSMARK; Orlando (FL); On-site; USD 41,000 - 46,000; Full time

Job summary

CROSSMARK is seeking a Retail Supervisor in Orlando, Florida, to lead a high-performing team that delivers impactful merchandising, reset, and remodel projects across your territory. The ideal candidate will ensure quality execution and client satisfaction while managing store operations effectively.

Applicants should have a Bachelor’s degree or relevant retail experience, along with strong leadership and communication skills. The position offers a salary of $41,000 to $46,000 annually and involves extensive local travel.

Qualifications

• Education & Experience: Bachelor’s degree preferred or 1–2+ years of retail experience.
• Proven ability to supervise and motivate teams of 10–100 employees.
• Comfortable using technology and performing physical tasks.

Responsibilities

• Lead and inspire a team to execute retail projects.
• Conduct in-store audits to ensure flawless execution.
• Organize project workflows, materials, and schedules with precision.

Skills

Leadership skills

Communication excellence

Technical and physical capability

Logistics and travel

Education

Bachelor’s degree from a four-year college or university

1–2+ years of related retail experience

Tools

Digital tools

Merchandising equipment

Job description

As a Retail Supervisor, you’ll lead a dynamic team to deliver high-impact merchandising, reset, and remodel projects across your territory. You’ll be the driving force behind quality execution, team development, and client satisfaction—making a visible difference in every store you touch.

Responsibilities

• Lead & Inspire: Interview, hire, train, and manage a high-performing team to execute retail projects that exceed client expectations.
• Ensure Excellence: Conduct in-store audits and provide hands‑on support to guarantee flawless execution and timely completion of merchandising and reset activities.
• Own the Process: Read and implement planograms, install fixtures, operate merchandising equipment, and assist with truck unloading and product placement.
• Plan Strategically: Organize project workflows, materials, and schedules with precision—adapting plans as needed to meet real‑time challenges.
• Coach for Success: Set clear expectations, evaluate performance, and provide ongoing feedback to foster growth and accountability.
• Communicate Effectively: Build strong relationships through professional, clear, and consistent communication with team members and store partners.
• Leverage Technology: Use digital tools and hardware confidently to streamline operations and reporting.

Qualifications

• Education & Experience: Bachelor’s degree (B.A.) from a four‑year college or university preferred. OR 1–2+ years of related retail experience and/or training. OR an equivalent combination of education and experience.
• Leadership Skills: Proven ability to supervise and motivate teams of 10–100 employees. Experience in coaching, performance evaluation, and team development.
• Technical & Physical Capability: Comfortable using technology, hardware, and software tools to manage projects. Willing to perform physical tasks such as installing fixtures, moving shelves, and merchandising products.
• Communication Excellence: Strong interpersonal, written, and verbal communication skills. Ability to build trust and rapport with team members and store partners.
• Logistics & Travel: Valid driver’s license required. Extensive local and some overnight travel may be necessary to support field operations.
• Language Skills: English proficiency required. Bilingual skills may be needed based on business needs.

Equal Opportunity and Accommodation Statement

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Acosta also uses E‑Verify to confirm the eligibility of all job candidates.

Position: Retail Supervisor (Full time) | Salary: $41,000.00 - $46,000.00 | Category: Retail | Business Unit: Sales | Company: Crossmark Inc.