Retail Supervisor

westgate resorts; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading resort in Central Florida as a Retail Supervisor. In this role, you will assist in managing the food and beverage outlet, ensuring high guest satisfaction and overseeing team operations. This position offers competitive pay and comprehensive benefits, reflecting our commitment to employee well-being and growth.

Benefits

Comprehensive health benefits – medical, dental and vision

Paid Time Off (PTO) – vacation, sick, and personal

401K with generous company match

Daily Pay benefit for accessing pay as needed

Employee discounts on hotels, cruises, and entertainment

Advancement & development opportunities

Qualifications

• One year of supervisory experience in a fast-paced restaurant environment.
• Ability to follow instructions without close supervision.
• Capacity to lift items up to 50 pounds.

Responsibilities

• Assist F&B outlet management in improving guest satisfaction.
• Create a festive atmosphere in the restaurant.
• Responsible for team member training and scheduling.

Skills

Leadership

Customer Service

Team Management

Job description

Company Description

$18 - $20 / hourUse our Daily Pay benefit and get access to your pay as you need it.

About Westgate Lakes Resort & Spa:
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.

As an Retail Supervisor, you will

• Assist the F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant
• Increase sales over prior years and decrease the amount of service complaints
• Responsible for team member training programs
• Responsible for scheduling of all service-related employees
• Enforces team members, company, and department grooming policies
• Participate in company's monthly Goals & Measurements Program
• Other duties may be assigned

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Qualifications

• Follow instructions without close supervision.
• Have one year of supervisory experience in a fast-paced restaurant environment.
• Occasional carrying and lifting of items up to 50pounds.
• Must be able to work weekends and holidays as needed.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.