Retail Supervisor

Music City Thrift; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a growing company as a Shift Supervisor in Nashville, where you'll lead a team, manage daily operations, and ensure exceptional customer service. With competitive pay and advancement opportunities, this role is perfect for those with retail experience and a passion for leadership. Enjoy benefits like PTO, health insurance, and an employee discount while contributing to a positive work environment.

Benefits

Employee discount

PTO

401k

Health insurance

Competitive pay

Advancement opportunities

Qualifications

• At least 1 year in supervisory role.
• Retail experience required.

Responsibilities

• Supervise store staff and oversee daily operations.
• Manage cash handling and customer service.
• Train and mentor associates.

Skills

Customer Service

Team Leadership

Cash Management

Education

High School Diploma

Job description

If you have retail experience with at least 1 year as a supervisor, enjoy working in a fast-paced environment and have open availability, this might be the role for you!

As a Shift Supervisor, you will be a vital member of the store’s leadership team, overseeing daily operations and ensuring a positive work environment. Your responsibilities will include supervising store staff, opening/closing the store, and serving as the keyholder and supervisor on duty. You will play a key role in training and mentoring associates, demonstrating exceptional customer service, addressing team challenges, and maintaining high standards for merchandising, cleanliness, and overall store appearance.

Why City Thrift?

• Competitive pay
• Growing company with advancement opportunities
• Help the community and our planet
• Employee discount
• PTO, 401k, health insurance and much more!

Responsibilities include:

• Lend support to management for the sales floor, cashiers and select administrative functions.
• Oversee all aspects of cash management, including cash counts, deposits, cash drops, and petty cash reconciliation.
• Greet customers with a friendly attitude and ensure their needs are met with care and enthusiasm. Prioritize their satisfaction by making them feel valued and appreciated. Address questions and concerns promptly and professionally.
• Ensures company records are completed, organized, retained and safeguarded in accordance with company policy and procedure and applicable laws.
• Promote a positive workplace where team members feel valued and appreciated.
• Address concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.
• Other duties as assigned by Store Manager.

Qualifications:

• Retail Experience
• At least 1 year in supervisory role
• Must pass drug and background check
• Open availability

Education:

• High School Diploma, GED or equivalent work experience