Retail Supervisor

Ripley Entertainment Inc.; Myrtle Beach (SC); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Ripley Entertainment Inc. in Myrtle Beach, SC is seeking a Part Time Hourly Retail Department Supervisor to support the gift shop team and ensure high standards of service and presentation.

You will lead on-shift, train staff including seasonal workers, manage POS transactions, and uphold merchandising, safety, and opening/closing procedures to deliver an exceptional guest experience.

Formación

• 1-3 years of supervisory experience in a retail setting.
• Knowledge of cash handling procedures.
• Ability to deliver strong customer service and train staff.

Responsabilidades

• Lead and motivate Gift Shop personnel during the shift.
• Maintain merchandising standards and ensure displays are stocked and shoppable.
• Train staff on POS system and sales procedures; manage opening/closing procedures.

Conocimientos

Supervisory experience

Cash handling

Customer service

Herramientas

POS systems

Scheduling software

Inventory management tools

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Hourly Myrtle Beach, SC, US

Job Summary:

The Retail Department Supervisor assists the management team in maintaining a clean, organized, and well-merchandised Gift Shop while delivering excellent customer service. This role provides on-shift leadership, ensures merchandising and operational standards are met, and supports the training and supervision of Gift Shop personnel.

Essential Functions:

• Maintain proper customer service standards as set by the Retail Manager.
• Ensure floor merchandising standards are consistently met; all displays and fixtures must remain fully stocked and shoppable throughout the shift.
• Direct and motivate all personnel working during the shift to actively contribute to customer service and merchandising goals.
• Maintain a positive work attitude and assist in other areas as needed.
• Encourage the same professional attitude and teamwork from all Gift Shop personnel.
• Ensure proper opening and closing procedures are followed.
• Assist in training all Gift Shop personnel, including seasonal staff, in basic knowledge of the attraction to effectively assist guests.
• Assist in training Gift Shop personnel on the POS system and ensure sales transactions are handled accurately, efficiently, and courteously.
• Ensure all Gift Shop personnel report to work on time and are prepared for their shifts.
• When acting as the opening supervisor, create a daily written schedule outlining employee duties and follow up to ensure completion.
• Lead by example to maintain a positive, respectful, and fair work environment.
• Maintain safety and cleanliness standards as set by the Retail Manager.
• Complete special projects and additional duties as assigned by management in a timely manner.

Preferred Qualifications:

• 1-3 years of supervisory experience, preferably in a retail environment
• Prior experience working with POS systems
• Knowledge of proper cash handling procedures
• Ability to use computer programs and mobile applications necessary for daily operational tasks (such as scheduling, inventory management, communication, and reporting)

Physical Demands:

• Ability to lift up to 35 pounds
• Ability to stand for up to 8 hours
• Ability to bend, stoop, push, pull, and lift as required without restriction