Retail Supervisor

Levy Restaurants; Austin (TX); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is seeking a Part-Time Retail Supervisor for Rank + Rally’s Verde Store at Q2 Stadium in Austin. You will lead by example, train staff, manage customer service, and support Austin FC event operations across events both on-site and off-site.

The role requires 1–2 years in retail, 18+ years old, and ability to work flexible hours including nights and weekends. Instapay and other benefits are highlighted in the posting.

Qualifications

• High School Diploma (or its equivalency).
• 1-2 years in retail (or customer service).
• Must be 18 years or older.
• Flexible hours including nights, weekends and holidays.
• Available to work ALL events and some weekday availability.
• Excellent customer service skills and ability to handle stressful situations.
• Skilled in all job functions within a retail operation.
• Strong troubleshooting, communication, and supervisory capabilities.
• Ability to train new employees and drive customer service.
• Ability to read and understand reports, policies and procedures.
• Strong interpersonal, organizational and leadership skills, and excellent observation and analytical abilities.
• Able to lift up to 50 pounds.
• Stand or remain in a stationary position for 4-8 hours.
• Ability to respectfully and successfully communicate with the client and their partners.

Responsibilities

• Lead by example, train and supervise store employees in customer service and product knowledge.
• Assist Austin FC Retail Managers with event staff supervision during all events.
• Open/close retail locations and manage store duties.
• Operate the point-of-sale system and troubleshoot issues.
• Maintain merchandise display and inventory to generate sales.

Skills

Customer service

Communication

Leadership

Supervision

Training

Education

High School Diploma

Job description

Position Title: Retail Supervisor - Verde Store, Q2 Stadium

Levy Sector

Pay Range: $18.00 per hour

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1551309.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Part-Time Retail Supervisor

Rank + Rally, the retail subsidiary of Levy, is an incredible team of experienced retailers. We currently partner with some of the most prestigious and recognizable brands in sports and entertainment, handling every facet of retail operations including product design and development, pricing and promotion, planning, e-commerce, and store operations. Our dedicated team members have done amazing work building and growing the brands of our partners to create remarkable retail experiences.

Job Description

Rank + Rally is seeking to hire a Part-Time Retail Supervisor. The Retail Supervisor will be responsible for leading by example in a positive manner, effectively training and leading store employees in customer service, product knowledge and retail store operations, and is expected to assist the Austin FC Retail Managers with event staff supervision during ALL events. This position requires working well with co-workers, the ability to excel in a diverse, high volume and fast-paced environment, and the skills to manage and prioritize multiple tasks while successfully delegating tasks to part-time associates.

Essential Duties

• Assist Store Managers with all store duties such as opening/closing all retail locations.
• Operate and troubleshoot issues with the point-of-sale system.
• Ensure that health and safety measures comply with company and federal standards.
• Maintain, display and promote merchandise to help generate sales.
• Effectively supervise store staff by delegating duties, monitoring productivity, and ensuring all tasks are completed.
• Maintain inventory, accurately receive/merchandise product, ensure items are in stock, and ensure that online orders are fulfilled in a timely manner.
• Abide by all Rank+Rally Policies & Procedures and ensure that staff are held to the same standard.
• Assist Austin FC Retail Managers with event staff supervision during ALL events (on-site or off-site).

Required Qualifications (Job Knowledge, Skills, and Education)

• A minimum level of education: High School Diploma (or its equivalency).
• Years of related work experience: 1-2 years in retail (or customer service).
• Must be 18 years or older.
• Must be able to work flexible hours, including nights, weekends and holidays.
• Available to work ALL events and must have some weekday availability.
• Possess excellent customer service skills and the ability to handle stressful situations.
• Skilled in all job functions within a retail operation.
• Have strong troubleshooting, communication, and supervisory capabilities.
• Ability to train new employees and drive customer service.
• Ability to read and understand reports, policies and procedures.
• Strong interpersonal, organizational and leadership skills, and excellent observation and analytical abilities.
• Able to lift (or otherwise move) items up to 50 pounds.
• Stand or remain in a stationary position for at least 4-8 hours.
• Ability to respectfully and successfully communicate with the client and their partners.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf