Retail Store Team Leader: Build Teams, Elevate Service

CVS Health; San Jose (CA); On-site; USD 51,000 - 84,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in San Jose, CA is seeking a Store Team Leader to guide a busy retail location and drive the customer experience. You will manage staffing, coaching, and performance, ensuring compliance with company standards and safety protocols.

You will partner with pharmacy and in-store teams to deliver service excellence, lead scheduling three weeks in advance, and maintain strong labor controls while supporting a #OneTeam culture and growth opportunities for colleagues.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1-3 years of relevant work experience preferred.

Responsibilities

• Cultivate and maintain talent pipeline and oversee performance and development of front store colleagues.
• Ensure appropriate staffing by scheduling in advance and managing labor spending.
• Improve store performance by coaching staff and ensuring compliance with standards.
• Maintain a safe and high-quality working environment and regulatory compliance.
• Lead training of front store and cross-trained colleagues.
• Engage with Rx DL, Pharmacy Manager and other in-store teams to support a holistic staffing pipeline.

Skills

Customer service

Leadership

Scheduling

Flexibility

Pharmacy knowledge

Education

High school diploma or GED

Bachelor’s degree

Job description

CVS Health in San Jose, CA is seeking a Store Team Leader to guide a busy retail location and drive the customer experience. You will manage staffing, coaching, and performance, ensuring compliance with company standards and safety protocols.

You will partner with pharmacy and in-store teams to deliver service excellence, lead scheduling three weeks in advance, and maintain strong labor controls while supporting a #OneTeam culture and growth opportunities for colleagues.