Retail Store Team Lead: Customer Service & Operations

dollartree

Clinton (TN)

On-site

USD 32,000 - 46,000

Part time

13 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager in Clinton, Tennessee to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and help with opening/closing procedures.

The role emphasizes strong communication, leadership, and physical stamina to lift heavy items, manage inventories, and uphold company standards. This position offers part-time or full-time opportunities depending on needs.

Qualifications

  • High school diploma or equivalent is preferred.
  • Store management experience in retail, grocery, or drug store environment is preferred.
  • Must be able to lift up to 55 lbs and perform physical tasks such as walking, standing, stooping, kneeling.
  • Strong communication, interpersonal, and written skills are required.
  • Ability to work in a high-energy, team environment is required.
  • Exceptional customer service, organizational, and communication skills are required.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns they may have.
  • Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives and communications related to store activities.
  • Maintain promotional fixtures and displays for effectiveness.
  • Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash handling) and loss prevention.
  • Maintain a well-stocked sales floor and organized stockroom to company standards.
  • Protect and secure all company assets, including store cash.
  • Adhere to policies and safety guidelines and ensure staff follow procedures.
  • Help Store Manager supervise, train, and develop Store Associates.
  • Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
  • Other duties as assigned*

Skills

Store management experience
Customer service
Team development
Effective communication
Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Clinton, Tennessee to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and help with opening/closing procedures.

The role emphasizes strong communication, leadership, and physical stamina to lift heavy items, manage inventories, and uphold company standards. This position offers part-time or full-time opportunities depending on needs.

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