Retail Store Supervisor - Grow Sales & Experience

Aéropostale; Marlborough (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health care

Life insurance

401(k) match

Paid time off

Overtime pay

Flexible schedule

Employee discount

Job summary

Catalyst Brands is seeking a Supervisor to support the management team in delivering an outstanding customer experience and driving sales. You will help execute store operations, maintain merchandising standards, and model a positive, professional attitude for the team.

You will lead by example, engage with customers, and collaborate across shifts. The role includes POS duties and supervising during the Store Manager's absence.

Qualifications

• Prior supervisory experience in a similar volume apparel business (preferred).
• Flexible availability to meet business needs (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.

Skills

Supervisory experience

Team leadership

Customer service

Flexibility

Job description

Catalyst Brands is seeking a Supervisor to support the management team in delivering an outstanding customer experience and driving sales. You will help execute store operations, maintain merchandising standards, and model a positive, professional attitude for the team.

You will lead by example, engage with customers, and collaborate across shifts. The role includes POS duties and supervising during the Store Manager's absence.